Delivery & Returns

Delivery Information

At Evapezone.co.uk and Evapezone Gloucester we will post all orders received before 2pm the same day using the Royal Mail 1st class.

UK Shipping Rates

£2.99 – Standard Flat rate for all orders. All orders are shipped using quality jiffy bags to product the products inside.

Collect in-store

Feel free to come and collect your favourite E-liquids or E-Cigarette in-store at our Gloucester branch:

Opening Hours: Mon-Tues-Thurs-Fri :10am-5.30pm

                             Weds-Sat : 10am – 5pm

Evapezone,
98 Eastgate Street,
Gloucester,
GL1 1QN
United Kingdom

Shipping Disclaimer

Evapezone are in no way responsible for the detention of any goods by any countries associated customs or legal departments. Please make yourself aware of your countries rules and restrictions surrounding the importation of e-liquid and e-cigarette products.

Delivery Times

All orders placed before 14:00GMT will be shipped the same day and usually arrive within 1-3 days (UK), 5-10 days (Europe) and up to 14 days (Rest of World). However, please allow 1-7 days for your order to be delivered within the UK, and 5-15 days within Europe and up to 21 days for parcels to the rest of the World.

Returns

If for any reason you are not entirely happy with your E liquid or E cigarette, you can return the e liquid/e cigarette unopened within 30 days from the date of purchase. When we receive your returned item in satisfactory conditions, a full refund of the product will be given.

If the product is faulty you can return it within 30 days from the date of purchase for inspection. When we receive your returned item, if we find the product to be faulty we will provide a full refund or replacement, as well as any return postage costs incurred by you.

Evapezone only accepts returns of opened items if they are faulty. For hygiene reasons e liquid cannot be returned if it has been opened and the seal has been broken.

Please return any products with a note of your order number to:

Evapezone,
98 Eastgate street,
Gloucester,

GL1 1QN
United Kingdom

For any questions or queries, please don’t hesitate to contact us!

Phone: 01452 550580
Email: [email protected]

Happy Vaping!

Evapezone Gloucester. Gloucester’s Vape Shop.